What is your Return Policy?
Thank you for choosing Imagine Gear for your purchase(s). We are confident you will love your new item(s). However, if something is not right, please contact us right away to resolve any issues. We will respond quickly and fairly to any issue. Here is our "Buyer Friendly" Return Policy:
  • If an item is defective or damaged or DOA, either we or the manufacturer will replace it right away.

  • In the unlikely event that you are not satisfied with your purchase and would like to return it, we are happy to refund your purchase price less shipping charges. Product is to be returned in original unused condition and in original packaging. Please contact us within 30 days of receipt for a return authorization number and shipping instructions.

  • If an item cannot be returned in an original and unused condition, then still contact us so we can work something out together. We believe you will be very pleased with your purchase and will want to buy from Imagine Gear again.